We certify that this program is clean of viruses, malware and trojans. System not recognizing wd external usb drive mybook. Also, when plugged in at boot up, it stopsfreezes computer from completing. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. How do i reset the password for my book essential, wd. Her files are backedup on a wd my book essential external hard drive. Wd smartware a control center for your drive that gives you the power to. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. I went to the wd knowledge base site to find out how to get rid of the thing and read that wd did not know how to get rid of it, but was. As for the wd smartware, this seems to be just another case of a vendor thinking it knows better than the consumer, so it goes and protects its software on a hidden partition.
Id recommend you to go to your motherboardcomputer manufacturers website and make sure you update the usb hub controller drivers from there, rather than letting windows updates do that for you. May 25, 2012 there are many versions of the wd my book, and many revision of each version as well, so do your research on how. From it you can back up, retrieve, and secure your files. Besides, it supports most types of wd hard drives except for new my passport, new my book, and 8tb my book drives with 8 character serial numbers these devices should use wd backup software. Any files on hard drive will be deleted in order to complete the process here i show you how to fix the error on western digital smartware software w. Hi, im new to this forum, so forgive me if this has been discussed elsewhere.
It ships formatted as ntfs and includes wd smartware backup software for windows 7 and windows 8 preinstalled. Protect your data automaticallycontinuous backup instantly makes a second copy whenever you add or change a file. We delete comments that violate our policy, which we encourage you to read. Never asked me if i wanted to use macs time machine software instead of its smartware. All her old data photos, documents, emails etc have already been moved over to her new pc. How to disassemble a western digital my book essential. When i buy storage, i expect to be free to decide how to use the whole darn drive.
Protect your data automatically relax, your data is secure. Find low everyday prices and buy online for delivery or instore pickup. And i like the smartware for easy and automatic back up. Compatibility can vary, depending on hardware configuration and operating system. Western digital my book essential 1tb external hard drive business stripped bare pdf download, wd my book essential 1 tb usb desktop external hard drive western digital my book essential 1 terabyte 1tb usb external hard drive. Wd service and support should you encounter any problem, please give us an opportunity to address it before returning this product. Western digital wdbacw0020hbk my book essential pdf user manuals. Wd smartware can backup your computer on a schedule or ongoing in realtime. But this wd my book essential 2tb has software and i am lost i did install the software back then. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. Fix no writable wd smartware partition found and recover data. Purchased 500gb wd my book essential last night to use as backup for macbook pro. As a result of the feedback, weve developed some improvements to the software. As always, this book like shape takes up less space on your desk and allows two or more my book drives to nestle neatly together like volumes on a shelf.
My book essential user manual about your wd drive 3 operating system compatibility your my book essential drive and the wd smartware software are compatible with the following operating systems. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos. Like its predecessors in the essentials line, the my book is marketed primarily as a backup storage device. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Wd smartware software a visual control center with a single screen view of all your data. Western digital enables new smartware software on my book. Prior versions were a wd drive in a book like external usb drive case, with some optional software preloaded on the drive, that could be removed if you didnt need it. Western digital my book essential and windows 10 microsoft.
My book external hard drive ultrafast backup and storage. In this class well show you how to setup the software to protect your data and how to. Wd smartware software user manual about the wd smartware software 1 about the wd smartware software wd smartware software is an easytouse backup application that gives you the power to. Im going to help install a friends my book essential from her old pc an hp pavilion t3320, windows xp, sp3 to her new pc hp allinone windows 8. Tips for getting started with the wd my book backup drive mikes. Wd smartware is one of our favorite pieces of backup software for windows users. During that time weve been listening to our customers. Western digital my book essential with smartware backup software. Many of you may use this piece of software to back up important files automatically and regularly into wd external hard drive to ensure data security. May 24, 2010 wd my book essential worked earlier, did not use for some time, now computer cannot see it, even though it is listed in device manager.
Most technical support questions can be answered through our knowledge base or email support. Western digital my book essential with smartware backup software techcrunch as we, the computersavvy netizens of the physical world, continue to amass more and more digital media and create endless wd mybook essential of data, storage has become increasingly important in our everyday lives. In this class well show you how to setup the software to protect your data and how to recover a lost file should. View online or download western digital wdbacw0020hbk my book essential user manual, brochure. The top model features a single 4tb drive and a usb3. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. My book essential drivers external drives for pc wd. How do you use the essentials to back up from one computer win 7 to. Tutorial how to fix no writable wd smartware partition.
The latest update to the my book essential line is a case study in how to ruin a previously good product. Millions of people around the world trust their data to my book desktop storage. Im really sorry to hear about your connectivity issues with the wd my book essential and windows 10. When you see the welcome to wd smartware window, click the start up drive button and proceed with the onscreen prompts to finish the installation process of the western digital my book elite drive on the computer. Start the wd smartware drive unlock utility by either. This update does not work on my book for mac, my passport for mac or my book studio. Wd s bestselling my book elite usb external hard drive features wd smartware. We would like to show you a description here but the site wont allow us. Western digital my book essential edition 1tb usb 2. The program to restore is password protectected and we have no way of getting that information.
Compatibility with this software may vary, but will generally run fine under microsoft windows 10, windows 8, windows 8. After the installation completes, start the wd smartware software. Unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop. Aug 05, 2016 my computer shows that i have cd drivef. As always, this book like shape takes up minimal space on your desk and allows two or more my book drives to nestle neatly together like volumes on a shelf. User manual restoring the wd smartware software and disk image in addition to deleting all of the data on your my book drive, erasing or reformatting the drive also removes the wd smartware software and all of the support files, utilities, online help and user manual files. Wd smartware automatic backup software and password protection with hardware encryption ensure your data is protected. Tips for getting started with the wd my book backup drive. Western digital my book wdbaaf0010hbk user manual pdf download. Mar 06, 2020 in addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air. Western digital has taken a more is better approach with its latest iteration of the wd my book essential hdd. Wd my book essential wdbacw0010hbk hard drive 1 tb usb. Once system operational and plugged in, it appears in device manager.
Wd smartware backsup your files in a folder on the my book drive called \ wd smartware. Alternatively, for additional benefits including a custom elabel display, you might want to take a look at the my book elite range from western digital. By default, the software is set to run as a low priority while your machine is in use and will speed up when the machine idles. Portable hard drive wd smartware software usb cable quick install guide. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation.
Oct 15, 2015 unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop. Memeo autobackup 30day trial is an easy, onetime setup, backup. Wd my book essential wdbacw0010hbk hard drive 1 tb usb 3. Wd my book essential not being recognized in windows 10. Wd my book elite software installation get online installation help for your wd product or software. Sep 11, 2009 wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of. During install it said there was updated software and did i want to install it.
Why does western digital smartware not detect my external hdd. If your product is not listed above, please visit the product page. I downloaded and install smartware software in both my desktop windows xp and laptop windows 7 but in. Wd smartware backsup your files in a folder on the my book drive. How to reset wd my book essential and start install over. How to unlock a wd external drive without a password ccm. How do you remove the wd smartware virtual cd drive from. Weve been shipping our new my book and my passport drives with wd smartware software for a few months now. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. Dec 29, 20 wd smartware is one of our favorite pieces of backup software for windows users. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. This or the wd drive seems to be interfering with my computers startup process as the co. Get beep when connecting and disconnecting, but no other indication that system knows device is there. Wd smartware for windows xp, windows 7, windows 8 and windows 10 in 32bit or 64bit.
Western digital my book essential 1tb external hard drive. Using your computers file management utility to open the wd unlocker virtual. Put your digital life on the high capacity my book desktop hard drive with ultrafast usb 3. When i plugged it in, i had automatically clicked on the windows 7 install hardware dialog box where it proceeded to incomplete the installation couldnt find driver. Wd smartware when my wd my book 500gig external drive is connected. Wd smartware free download, safe, secure and tested for viruses and malware by lo4d.
Worked okay for a day or two after connecting, now nothing. Most technical support questions can be answered through our knowledge base. Jun 28, 2019 besides, it supports most types of wd hard drives except for new my passport, new my book, and 8tb my book drives with 8 character serial numbers these devices should use wd backup software. Western digital my book essential free downloads and. Once installed, smartware will scan your wd my book essentials defaults to drive c. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. It installed a pointless virtual cd drive on my system. Western digital wdbacw0020hbk my book essential manuals. Before disconnecting your drive, right click on the wd quickview icon in the system tray near the clock in the task bar and select safely remove my book.
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